Chillhi
Tjirp Media is a boutique marketing agency based in Lynnwood, Pretoria. The team manages all its client work through Chillhi, including onboarding, content approvals, task management and reporting.
Having these processes in one place has made it easier to keep track of each client's work and spend less time on the admin that comes with running an agency.
Content approvals without the back-and-forth
One of the biggest improvements has been content approvals. Previously, the team had to follow up on emails and WhatsApp messages to collect feedback, then bring those comments back into whatever they were working on.
Now, clients review their content through an approval link, and their feedback feeds directly into Chillhi. When the team starts making changes, the comments are already there alongside the content.
For Tjirp Media, this has taken much of the back-and-forth out of getting content approved. Clients know where to leave their feedback, and the team doesn't have to search through conversations to find it.
Month-end reports clients actually understand
Reporting has made an equally noticeable difference. Month-end used to be something the team dreaded because of the reports that needed to go out. With Chillhi, they can generate a live report and share it through a link that clients can return to whenever they want to check their results.
Clients have told Tjirp Media that the reports are easy to understand and help them see what they're getting from their marketing.
That feedback matters to the team. A report is far more useful when a client can read it, understand the results and have a conversation about what comes next.
One view of the day, the week and what's going live
The team also uses Chillhi to manage tasks and plan its workload. The calendar gives them a view of their day and week alongside their clients' posting schedules, making it easier to see what needs to be done and what is going live.
For a small agency managing several accounts, having that overview helps keep the work organised.
Straightforward to set up
Getting set up was straightforward, and the integrations fitted easily into the team's workflow. Being able to onboard a client through a Google Drive link was especially useful.
Tjirp Media already used Drive to organise client assets, so this gave the team a convenient way to bring those assets into the onboarding process.
The result
Together, these changes have made the agency's day-to-day work easier to manage. Feedback arrives where the team needs it, clients can access reports they understand, and everyone has a clearer view of the work ahead.
Tjirp Media can give more of its attention to creating and delivering good marketing, with less time spent chasing the information needed to get it done.